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Driven. Resilient. Customer-Centric.
Hi, I am Lebo Phiri, a dynamic and self-motivated professional with over 16 years of experience in the banking industry. My journey with one of South Africa’s leading financial institutions has shaped me into a versatile and customer-focused expert, committed to delivering exceptional service every step of the way.
Armed with a Higher Diploma in Banking and an Advanced Diploma in Management, I bring a wealth of knowledge and practical expertise to my role as a trusted host of customer services. My background spans telephone reception, finance, and retail banking, allowing me to seamlessly adapt to diverse challenges while maintaining a focus on achieving results.
What sets me apart is my resilience and adaptability—qualities that empower me to navigate varying situations with ease. I am passionate about building strong...
Driven. Resilient. Customer-Centric.
Hi, I am Lebo Phiri, a dynamic and self-motivated professional with over 16 years of experience in the banking industry. My journey with one of South Africa’s leading financial institutions has shaped me into a versatile and customer-focused expert, committed to delivering exceptional service every step of the way.
Armed with a Higher Diploma in Banking and an Advanced Diploma in Management, I bring a wealth of knowledge and practical expertise to my role as a trusted host of customer services. My background spans telephone reception, finance, and retail banking, allowing me to seamlessly adapt to diverse challenges while maintaining a focus on achieving results.
What sets me apart is my resilience and adaptability—qualities that empower me to navigate varying situations with ease. I am passionate about building strong relationships, not just with clients but also with industry stakeholders, including brokers, consultants, and financial institutions.
Every day, my mission is clear: to ensure customer satisfaction by resolving queries effectively and efficiently while fostering trust and loyalty. I believe that great service goes beyond transactions—it’s about making a lasting impact.
If you’re looking for a dedicated professional who leads with integrity and passion, I’m here to exceed your expectations.