Hilton Garden Inn Umhlanga Arch in Durban opened its doors to guests on the 27 November 2020. The 14-storey, 203-room hotel, located in Umhlanga, is the latest addition to the growing Hilton Garden Inn portfolio, one of Hilton’s 18 market-leading brands.
Ideally located within the business hub of the mixed-use Umhlanga Arch, only 20 minutes from King Shaka International Airport, it will welcome both local and international travellers wanting to enjoy sub-tropical weather, incredible blue flag beaches, heritage and history as well as infinite nature and activities of the region.
Hilton Garden Inn Umhlanga Arch is a technologically advanced hotel which offers contactless check-in through Hilton’s Digital Key, where guests can check-in to the hotel online through the Hilton Honors App, select their preferred room, access the guest lift and unlock their room door using their mobile phone.
The hotel boasts 203 en-suite bedrooms which include four one-bedroom suite, five accessible rooms, 55 twin bedrooms and 139 king bedroom rooms. Out of the 203 bedrooms, 112 are inter-connecting which is ideal for families. Other facilities include Together & Co restaurant, The Shop: a 24-hour, self-service retail space offering snacks, locally sourced food and beverages as well as essential personal items, outdoor heated swimming pool with ocean views, fitness centre - open 24-hours, complimentary self-service laundry room – open 24-hours.
“My team and I are blessed with supportive property ownership that entrusted us to operate this beautiful property with fantastic facilities. Hilton Garden Inn Umhlanga Arch with its bright, open and cosy feeling is a property to very easily fall in love with,” says Lovet Robinson, General Manager.
“I must commend my team for their dedication, support and enthusiasm during the last few months. With their hard work and attention to detail, they have made the journey to open this hotel very enjoyable. It’s wonderful working with team members that have a passion for what they do. We have only known each other for a few months but we already feel like family.”
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Umhlanga Arch is Durban's premier destination for living your best life. Bringing the idea of mixed-use living to life, the Umhlanga Arch aims for excellence across the board, from luxury apartments, AAA-grade office spaces in the state-of-the-art glass Arch to European-inspired high street where you can experience bespoke retailers and curated events in the Yard. Travellers can also savour new tastes at Legacy Yard Food hall and have drinks with friends at Back Yard rooftop bar.
Hilton Garden Inn Umhlanga Arch is also proud to introduce the first Together & Co branded restaurant in South Africa. The restaurant is all about bringing people together, one meal, coffee and conversation at a time. Delicious, fresh food and drink are just where things get started, what really matters is building a local community of people that know how to work together, support each other and have a great time doing it.
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Head Chef Sibusiso Nhleko, has always had a passion for food and still enjoys playing with different ingredients and flavours. The menu will have a high emphasis on togetherness, boasting sharing dishes and platters - each section in the menu will have a signature dish worth sharing.
Hilton Garden Inn Umhlanga Arch is part of Hilton Honors, the award-winning guest-loyalty program for Hilton's 18 distinct hotel brands. Members who book directly have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, free standard Wi-Fi and the Hilton Honors mobile app. Book direct at Hilton.com, through the Hilton Honors app or through other official Hilton channels for more perks and a price match guarantee.
As Hilton Garden Inn responds to the COVID-19 pandemic, some services and amenities have been adjusted to adhere to health and safety guidance from local government. To emphasize the brand’s commitment to the health and safety of guests, the property is participating in the Hilton CleanStay Program with Lysol Protection to deliver an industry-defining standard of cleanliness and disinfection.
Hilton’s elevated processes and Team Member training have been developed with RB, maker of Lysol and Dettol, to help Hilton Garden Inn Umhlanga Arch guests enjoy a cleaner and safer stay from check-in to check-out. New standards for Hilton CleanStay that have been rolled out include a Hilton CleanStay Room Seal to indicate that a room has not been accessed since being thoroughly cleaned and disinfected, ‘knock-and-go’ dropped-off room service, and flexible housekeeping options.
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